– For Online Purchases –
Returning a Book
Unused. Request and product received within 30 days. You ship it back and receive a full refund of the original purchase.
Returning the First TalkBox
Unused. Original Packaging. Request and product received within 30 days.You ship it back and receive a full refund of the original purchase.
Returning a TalkBox Renewal
Unused. Original Packaging. Request within 14 days. Full refund minus two-way shipping. (Us to you for the initial shipment; You to us for the return. Why? We send a reminder email about the renewal and wait one day after a renewal is received to see if there is a cancelation. Shipping ranges from $8.50-12.50 per direction.)
Email [email protected] with your request. A printing label will be sent to you for renewal returns. Please fill out the return form with your order number, name, phone number, address, and email address with your return. Put the return form in your package. After the shipment is received with the return form and examined, your return will be processed. We have a right to refuse the refund if the product is used and/or damaged.