Return Policy for Online Orders

Returning a Book

Unused. Request and product received within 30 days. We send you a shipping label. Full refund.

Returning the First TalkBox

Unused. Original Packaging. Request and product received within 30 days. We send you a shipping label. Full refund.

Returning a TalkBox Renewal

Unused. Original Packaging. Request within 14 days. Full refund minus two-way shipping. (Us to you for the initial shipment; You to us for the return. Why? We send a reminder email about the renewal and wait one day after a renewal is received to see if there is a cancelation. Shipping ranges from $8.50-12.50 per direction.)

How To

Email [email protected] with your request. A printing label will be sent to you. Please fill out the return form with your order number, name, phone number, address, and email address with your return. Put the return form in your package. After the shipment is received with the return form and examined, your return will be processed. We have a right to refuse the refund if the product is used and/or damaged.