TERMS AND CONDITIONS
These terms of use (“Terms”) represent an agreement between you and TalkBox.Mom, Inc. (“TalkBox.Mom,” “we,” “us,” or “our”) and govern your use of our websites, including www.talkbox.mom, our TalkBox.Mom mobile applications, and the products and services available through them.
We refer to our websites and mobile applications as the “Sites,” the products and services available through them as the “Products,” and the Sites and Products collectively as the “Services.” By using any of the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms.
- SERVICES
TalkBox.Mom, Inc. grants you a non-exclusive, non-transferable, revocable license to use the Services, including the Products (subject to payment, where applicable), for your personal use only, in accordance with these Terms. We reserve all rights that we do not expressly grant in these Terms. We may change, suspend, or discontinue any aspect of the Services at any time, including the availability of any feature or content.
Without limiting any of our other rights or remedies under these Terms or applicable law, we may terminate your license to use the Services, in whole or in part, including your right to use any Products, if we determine that you have breached these Terms. Termination will not automatically entitle you to a refund or cancel any outstanding payment obligations, except where required by applicable law.
Family Access: Unless a specific product expressly states otherwise, access to TalkBox.Mom digital products, native-speaker audio, mobile applications, downloads, and online program content is licensed only to the individual who purchased or originally received the product and that individual’s immediate family members. Access remains with that family and may not be transferred, resold, or shared with friends, extended family members, another household, a co-op, a classroom, an organization, or any other third party.
2. PAYMENT.
You may purchase licenses to certain Products through a one-time payment or in monthly installments, as specified on the Sites. When you make a purchase, you authorize us to charge the credit or debit card you provide on a one-time or monthly basis, depending on which payment plan you elect.
3. REFUNDS.
TalkBox subscription boxes are ineligible for return. We only accept returns on books if the books are unused and not damaged. Returns must be made within 30 days of purchase for a full refund. All return shipping costs are the responsibility of the customer. Please send returns to:
TalkBox.Mom, Inc
12100 Ford Road
Suite 195
Dallas, Texas 75234
Please watch your email! After the shipment is received with the return authorization form and examined, your return will be processed within 10-15 business days.
Please note:
- Items that are returned outside of the TalkBox.Mom return policy will be discarded and no refund will be issued.
- TalkBox.Mom does not accept exchanges between languages or products.
- Once the items are received by TalkBox.Mom, a refund will be issued within 10-15 business days and an e-mail notification will be sent.
4. YOUR CONTENT.
We may provide the opportunity for you to provide content or materials (“Your Content”) by means of the Services, including by commenting on blog posts, by communicating with us directly or through other forums, like tagging us on Instagram. You grant to us and our affiliates a non-exclusive, perpetual, irrevocable, royalty-free, worldwide, assignable, transferable, right and license to reproduce, display, perform, transmit, modify, publish, create derivative works from and otherwise use Your Content in any formats or media now known or hereafter devised, in connection with our provision or promotion of information products or services.
5. YOUR CONDUCT.
You agree that you will not:
(i) use the Services in a manner that (a) violates any applicable international, federal, state or local laws, regulations, rules, ordinances, statutes, requirements, codes or orders of any governmental or judicial authorities; (b) is fraudulent, deceptive or misleading; (c) is threatening, harassing, discriminatory, libelous, defamatory, pornographic or obscene; (d) violates anyone’s rights of privacy, publicity or other rights; (e) violates any contractual or fiduciary obligations; (f) infringes on any copyrights, trademarks, service marks, trade secrets, patents or other intellectual property rights (collectively, “Intellectual Property Rights”); (g) has an adverse effect on our business, reputation, or ability to provide the Services; or (h) would otherwise be reasonably deemed objectionable under the circumstances;
(ii) violate any program guidelines applicable to use of particular Products or interfere with, impair or disrupt the ability of others to use such Products;
(iii) use the Services so as to impersonate any person or entity, falsely state or otherwise misrepresent your affiliation with a person or entity or provide inaccurate information;
(iv) violate or attempt to violate the security of the Services;
(v) reverse engineer, decompile or disassemble any portion of the Services;
(vi) “scrape” information from the Services by automated means;
(vii) interfere with the ability of others to use the Services or permit any unauthorized access to or use of any Products that you have licensed or to any password applicable to your account for the Services;
(viii) use, redistribute or resell any of the Products or other content of the Services, other than such unremunerated sharing via social media as may be authorized on the Services or otherwise in writing by us; or
(ix) reproduce, modify, display, distribute, sell, re-sell, distribute, publish, disclose, videotape, share, divulge, transfer, exploit or create derivative works from any of the Services, including any Products, in whole or in part, except as expressly provided in these Terms.
6. PROPRIETARY RIGHTS.
As between you and us, we own the Services, including the Products, and any and all graphics, photographs, images, artwork, text, fonts, software and other technology, and the contents, design, layout, functions, appearance and other intellectual property, comprising the Services. The foregoing ownership rights include all Intellectual Property Rights inherent in or appurtenant to the Services. Without limitation of the foregoing, the Services contain proprietary material of TalkBox.Mom, Inc. which is protected by copyright and other laws respecting proprietary rights. The Services are also protected by copyright as a collective work and/or compilation, pursuant to U.S. copyright laws, international conventions, and other copyright laws. TalkBox.Mom, Inc. retains all rights in the Services, including all copyright and other proprietary rights worldwide in all media. You may not use the Services except as expressly permitted under these Terms.
7. REPRESENTATIONS AND WARRANTIES.
You represent and warrant: (a) that you own all Intellectual Property Rights in Your Content and have the right to provide Your Content via the Services for use as contemplated herein, and (b) that you are at least eighteen (18) years old.
8. INDEMNITY.
You agree to indemnify, defend and hold harmless TalkBox.Mom, Inc. and its affiliates, and all officers, directors, owners, agents, or licensors thereof (collectively, the “Indemnified Parties”) from and against any and all losses, damages, liabilities and costs, including reasonable attorneys’ fees, sustained by the Indemnified Parties in connection with any claim arising out of Your Content, your use of our Products, or any breach by you or any user of your account of these Terms. You shall cooperate as fully as reasonably required in the defense of any such claim. TalkBox.Mom, Inc. reserves the right to assume the exclusive defense and control of any matter subject to indemnification by you.
9. DISCLAIMERS; LIMITATIONS OF LIABILITY.
(a) YOU ASSUME ALL RESPONSIBILITY AND RISK FOR YOUR USE OF THE SERVICES. THE SERVICES, INCLUDING ANY PRODUCTS, ARE PROVIDED “AS IS” WITHOUT REPRESENTATIONS OR WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF TITLE, NON-INFRINGEMENT, OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
(b) WHILE WE MAKE GOOD FAITH EFFORTS TO INCLUDE SUBSTANTIALLY ACCURATE INFORMATION IN THE SERVICES, ERRORS OR OMISSIONS MAY OCCUR. IF WE RECEIVE NOTICE OF ERRORS OR OMISSIONS, WE WILL MAKE REASONABLE EFFORTS TO CORRECT THEM IN DUE COURSE; BUT WE MAKE NO REPRESENTATIONS OR WARRANTIES REGARDING THE ACCURACY, COMPLETENESS, PERFORMANCE, CURRENCY, OR FITNESS FOR A PARTICULAR PURPOSE OF THE SERVICES, THAT THE SERVICES WILL MEET YOUR REQUIREMENTS, OR AS TO THE RESULTS THAT WILL BE DERIVED FROM USING ANY OF THE INFORMATION INCLUDED IN THE SERVICES.
(c) IN NO EVENT SHALL TALKBOX.MOM, INC. OR ITS AFFILIATES BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH YOUR USE OF, DELAY IN USING, OR INABILITY TO USE THE SERVICES. OUR LIABILITY FOR ANY DIRECT DAMAGES SHALL BE LIMITED TO THE AMOUNT OF FEES YOU HAVE PAID FOR THE PRODUCTS GIVING RISE TO SUCH LIABILITY. SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES AND THUS THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF THIS LIMITATION OF LIABILITY OR THE EXCLUSION OF WARRANTY SET FORTH ABOVE IS HELD INAPPLICABLE OR UNENFORCEABLE FOR ANY REASON, TALKBOX.MOM, INC.’S MAXIMUM LIABILITY FOR ANY TYPE OF DAMAGES SHALL BE LIMITED TO THE LESSER OF (I) A REFUND OF THE AMOUNT PAID FOR THE PRODUCT AT ISSUE, OR (II) $100.
(d) YOU ASSUME ALL RESPONSIBILITIES AND OBLIGATIONS WITH RESPECT TO ANY DECISIONS, ADVICE, CONCLUSIONS OR RECOMMENDATIONS MADE OR GIVEN AS A RESULT OF THE USE OF THE SERVICES, INCLUDING WITHOUT LIMITATION ANY DECISION MADE OR ACTION TAKEN BY YOU IN RELIANCE UPON PRODUCTS. THE SERVICES SHALL NOT CONSTITUTE OR BE CONSTRUED AS A RECOMMENDATION, SOLICITATION, OFFER OR OPINION BY TALKBOX.MOM, INC. OR OUR AFFILIATES, PRINCIPALS OR CONTENT PROVIDERS, FOR ANY FINANCIAL TRANSACTION OR THE PURCHASE OF ANY FINANCIAL INSTRUMENT, INCLUDING BUT NOT LIMITED TO SECURITIES, OR ANY KIND OF INVESTMENT. PAST PERFORMANCE IS NO GUARANTEE OF FUTURE RESULTS.
(e) YOU ASSUME ALL RESPONSIBILITY AND RISK FOR YOUR USE OF THE SERVICES. THERE IS NO GUARANTEE THAT YOU WILL EARN ANY MONEY OR ACHIEVE ANY PARTICULAR RESULTS USING THE TECHNIQUES AND IDEAS PROVIDED IN CONNECTION WITH THE SERVICES. ALL INFORMATION PROVIDED IN CONNECTION WITH THE SERVICES IS INTENDED FOR EDUCATIONAL PURPOSES ONLY, FOR A GENERAL AUDIENCE, AND NOT AS SPECIFIC ADVICE TAILORED FOR AN INDIVIDUAL OR BUSINESS. NONE OF THE INFORMATION PROVIDED IN CONNECTION WITH THE SERVICES SHALL BE CONSTRUED TO CONSTITUTE MEDICAL, PSYCHOLOGICAL, FINANCIAL OR, ACCOUNTING, LEGAL, OR OTHER PROFESSIONAL ADVICE; WE URGE YOU TO SEE AND CONSULT WITH AN APPROPRIATE LICENSED PROFESSIONAL IF YOU SEEK ANY SUCH ADVICE.
10. LAW; JURISDICTION.
These Terms shall be governed by the laws of the United States of America and the State of Texas, without regard to conflict of laws rules. YOU AND WE AGREE THAT ANY ACTION OR DISPUTE BETWEEN US WILL BE RESOLVED EXCLUSIVELY IN THE STATE OR FEDERAL COURTS LOCATED IN TEXAS.
11. PRIVACY.
Your use of the Services is subject to our privacy policy, which is incorporated into these Terms. By using any of the Services, you acknowledge and consent to TalkBox.Mom, Inc.’s collection and use of information as set forth in the privacy policy.
12. CHANGES.
We may modify these Terms at any time by posting changes on the Sites; however, (i) these changes will only become effective and binding with respect to you after we provide notice on the Sites that these Terms have changed and you first use any of the Services following the date of such posting, (ii) the changes will only apply with respect to your use of the Services after such changes become effective, and (iii) any change in payment obligations will only apply to your subsequent purchases on, or usage of, the Services. If at any time you find these Terms unacceptable and do not agree with them, you thereafter will have no right to use or access the Services.
13. DIGITAL MILLENNIUM COPYRIGHT ACT.
If you believe that any of the Services contain content that infringes on your copyright, please forward the following information by email to support@talkbox.mom or in writing to TalkBox.Mom, Inc., Attn: Copyright Agent, 12100 Ford Rd. Suite 195, Dallas, TX 75234:
- Your address, telephone number, and email address;
- A description of the copyrighted work that you claim has been infringed;
- A description of where the alleged infringing material is located;
- A statement by you that you have a good faith belief that the disputed use is not authorized by you, the copyright owner, its agent, or the law;
- An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; and
- A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.
14. LINKS.
The Services may contain links to websites that we do not operate. We are not responsible for the content of any such websites, and you should direct any concerns regarding such websites to their respective site administrators or webmasters.
15. MISCELLANEOUS.
No joint venture, partnership, employment or agency relationship exists between you and TalkBox.Mom, Inc. as a result of these Terms and/or your use of the Services. These Terms shall be effective as of the date accepted by you. These Terms represent the entire agreement between you and TalkBox.Mom, Inc. with respect to the subject matter hereof, and supersede any and all prior understandings, statements or representations, whether electronic, oral or written, regarding the Services. TalkBox.Mom, Inc. may assign these Terms at its discretion. You may not assign these Terms. No waiver of any obligation or right of either party shall be effective unless in writing, executed by the party against whom it is being enforced. In addition to money damages, TalkBox.Mom, Inc. shall be entitled to seek equitable relief where appropriate if you breach of any of these Terms. These Terms are severable and may be construed to the extent of their enforceability in light of the parties mutual intent. The titles and subtitles in these Terms are used for convenience only and are not to be considered in construing it. All references herein to “including” and variations thereof shall be deemed to mean, “including, but not limited to.” All references herein to “we,” “our” or variations thereof shall be deemed to refer to TalkBox.Mom, Inc. All references herein to “you,” “your” or variations thereof shall be deemed to refer to you individually, if you are entering into these Terms on an individual basis, and to the corporation, partnership or other organization or legal entity that you represent, if you are entering into these Terms on behalf of such organization or entity. Notices to you required or permitted hereunder shall be made to you at the most recent email address on file with TalkBox.Mom, Inc. Notices to us shall be sent by email to support@talkbox.mom or in writing to TalkBox.Mom, Inc., Attn: Customer Support, 12100 Ford Rd. Suite 195, Dallas, TX 75234.
Last updated September 3, 2026
PRIVACY POLICY
1. OVERVIEW
This Privacy Policy describes how TalkBox.Mom, Inc. (“TalkBox.Mom,” “we,” “us,” or “our”) collects, uses, maintains, and shares information when you use our websites, including www.talkbox.mom, our TalkBox.Mom mobile applications, and the products and services available through them.
We refer to our websites, mobile applications, products, and related services collectively as the “Services.” By using the Services, you acknowledge that you have read and understood this Privacy Policy.
We may change this privacy policy from time to time. Any such changes will be posted here. If we make a material change in the way we use your personal information, we will prominently note the change on the Services and/or email you regarding the change.
2. HOW WE COLLECT AND USE INFORMATION
We collect personal and other information when you use the Services. The information we collect and how we use it depend on how you interact with our websites, mobile applications, products, and services.
Information that identifies, relates to, or can reasonably be linked to an individual is referred to in this Privacy Policy as “Personal Information.”
We may use the adult account owner’s contact information to provide information about TalkBox.Mom products, services, and promotions, subject to the communication choices described in this Privacy Policy. We may also use content or materials provided by users as described in Section 4 of the Terms and Conditions.
Registration and Account Information: When an adult account owner registers for or accesses the Services, we may collect information such as the account owner’s name, email address, login credentials, contact information, account identifier, and information about TalkBox.Mom products and languages associated with the account. We use this information to authenticate the account owner, provide access to purchased content, maintain the account, communicate about the Services, and provide customer support.
Blogs and Forums: We may provide an opportunity for you to post information to blogs, forums or other public areas on the Services. By doing so, you consent to the posting of any Personal Information that you provide. You should be aware that such Personal Information can be read, collected, or used by other visitors to these public areas. We have no control over how these visitors use your Personal Information.
Inquiries. If you send us a comment or question or make an inquiry to customer support, we will retain the information that you provide to us for the purpose of responding to you, as well as for improving the Services and our customers’ use of our services.
Linking from Emails. If you link to any of our Sites from an email message from us, we will be able to identify your email address and associate that email address with the manner in which you use the Sites (e.g., which pages you visit or whether you make a purchase).
Visitors: If you visit our website without registering, requesting information, contacting us, or posting in a public area, we may collect technical and usage information through web logs, cookies, pixels, and similar technologies as described in this Privacy Policy. If you choose to provide Personal Information, we may use it to respond to your inquiry, fulfill your request, provide the Services, and for the other purposes described in this Privacy Policy.
Web Logs: We maintain web logs that automatically record basic information about everyone who visits the Services. We use web log information to help us design our website, to identify popular features, to improve our services, and for other managerial and analytic purposes. We may also use web logs to help identify any person who may be misusing the Services. These logs contain:
• The Internet domain from which you access the Services.
• Your IP address.
• The type of browser and operating system that you use.
• The date and time you visited the Services.
• The pages that you visited on the Services.
• The address of the website you linked from to get to the Services.
Cookies: We use cookies, web beacons and similar technology to help you navigate the Services, to allow us to learn how you use the Services, and to improve the Services. Cookies are text files we place in your computer’s browser to store your preferences. Cookies, by themselves, do not reveal any Personal Information unless you choose to provide this information to us by, for example, registering at our Site. However, once you choose to provide Personal Information to the Services, this information may be linked to the data stored in the cookie. If you decide not to permit cookies on your computer, this may affect your ability to use the Services.
Communicating with You. We may use information that we collect from you for the purpose of communicating with you and responding to your inquiries. Those communications could, for example, take the form of service updates, promotions for products or services that we or one of our marketing partners provide, or e-newsletters.
Service Providers: We use third-party service providers to help us operate and support the Services. Depending on the services provided, these companies may process information on our behalf for purposes such as cloud hosting and storage, account authentication, app operation, push-notification delivery, analytics, crash reporting, customer support, email delivery, and security.
We provide these service providers only with information reasonably necessary to perform their services. They are authorized to use the information only to provide services to us or as otherwise permitted by law and are required to protect it appropriately.
We do not sell family-profile information or practice and progress information.
Social Media. The Sites may include social media features, such as Facebook “Like” button and a “Share” button. These features may collect your IP address and which page you are visiting on the Site; and they may set a cookie to enable the feature to function properly. Your interactions with these features are governed by the privacy policy of the company that provides the feature.
Business Transfers: If we were to transfer all or substantially all of our assets to another company, one of the assets we would likely include in the transfer is our database of Personal Information.
Disclosures for Legal Reasons: We will disclose Personal Information when we are required to do so by law, regulation or securities exchange requirement, for example, in response to a court order or subpoena. We also may disclose such information in response to a law enforcement agency’s request or when we believe such disclosure is appropriate to protect our legal rights or to safeguard anyone’s property or safety.
3. DATA COLLECTION AND USE
Depending on how you use the Services, we may collect the following categories of information:
Account Information: We may collect the adult account owner’s name, email address, login credentials, account identifier, contact information, and information about the TalkBox.Mom products and languages associated with the account. Only the adult account owner may enter and manage account and family-member information in the app.
Family Profile Information: The adult account owner may create profiles only for immediate family members who are authorized to use the applicable TalkBox.Mom products. A family-member profile may include a name or nickname and a selected profile color. These profiles allow family members to appear during Practice Sessions. We encourage account owners to use only a first name or nickname and not to enter a family member’s full legal name or other sensitive information.
Practice and Progress Information: We store information about the phrases practiced and progress completed through the app. This information is stored for the TalkBox.Mom account as a whole. We do not create or store separate practice histories or progress records for individual family members.
Order and Transaction Information: When you make a purchase through our website, we collect information necessary to process and fulfill your order, such as your name, billing and shipping addresses, contact information, products ordered, purchase history, and transaction details.
Payment-card and digital-wallet information is processed through the payment services available at checkout, which may include PayPal, Apple Pay, and payment services provided through WooCommerce. TalkBox.Mom receives information confirming the transaction but does not directly receive or store your complete payment-card number or card security code.
Device and Technical Information: We may collect technical information such as device type, operating system, app version, IP address, unique device or app identifiers, crash information, diagnostic information, and performance data. We use this information to operate, secure, troubleshoot, and improve the Services.
Notification Information: If you enable push notifications, we or our service providers may collect a device or push-notification token and information about notification delivery or interaction. We use this information to send practice reminders, review reminders, service-related messages, and other notifications you have authorized. You may change notification permissions through your device settings.
The TalkBox.Mom mobile app does not collect precise or approximate location information.
Customer-Support Information: If you contact us, we may collect your contact information, account information, the content of your request, and other information you choose to provide. We use this information to respond to and resolve your request and improve the Services.
We use this information to provide and maintain the Services, authenticate account owners, fulfill purchases, provide access to purchased content, save family profiles and practice history, send authorized communications, provide customer support, protect the Services, comply with legal obligations, and improve TalkBox.Mom products and services.
4. USER CONSENT AND CONTROL
By using the Services, you acknowledge the collection and use of information as described in this Privacy Policy. Depending on how you use the Services, you may exercise the following choices and controls:
Marketing Communications: You may unsubscribe from promotional emails by following the unsubscribe instructions included in those messages. You may still receive non-promotional communications concerning your account, purchases, security, or the operation of the Services.
Cookies: You may configure your browser to refuse some or all browser cookies or to notify you when cookies are being used. Disabling cookies may affect the availability or operation of certain website features.
Push Notifications: You may enable or disable push notifications at any time through your device settings.
Family Profiles: The adult account owner may add, edit, or delete family-member profiles through the app. When a family-member profile is deleted, the profile is removed and cannot be restored. Deleting a family-member profile does not delete or change the account’s overall practice history or progress.
Account and Data Requests: You may contact support@talkbox.mom to request access to, correction of, or deletion of your personal information.
When we process a verified deletion request, we delete or anonymize personal information associated with the account as appropriate. We may retain order and transaction records when reasonably necessary to comply with tax, accounting, legal, security, fraud-prevention, and recordkeeping obligations. Information retained for these purposes will not be used for unrelated purposes.
Deleting an account may permanently remove saved family profiles and practice history and may affect access to purchased products. We will explain the applicable effects before completing the request.
5. SENSITIVE DATA
Except for the billing and transaction information described in this Privacy Policy, we do not intentionally collect sensitive personal information such as health information or government-issued identification information. Complete payment-card numbers and card security codes are processed by our payment service providers and are not directly received or stored by TalkBox.Mom.
If you voluntarily provide other sensitive information, we will use it only for the purpose for which it was provided and as permitted by applicable law.
6. SECURITY
We implement a variety of physical, electronic, and procedural safeguards to help protect personal information from unauthorized access, disclosure, alteration, and destruction. These safeguards include encryption of sensitive data during transmission, secure storage practices, access controls, and regular security reviews and maintenance.
While we work to protect personal information, no method of electronic storage or transmission is completely secure. We cannot guarantee absolute security, but we remain committed to continually reviewing and improving our security practices.
7. DATA RETENTION AND DELETION
We retain personal information for only as long as reasonably necessary to provide the Services, maintain the account and its purchase history, fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, prevent fraud or misuse, and enforce our agreements.
Family-profile information is generally retained while the applicable profile remains active. When the account owner deletes a family-member profile, the profile is removed and cannot be restored.
Practice and progress information is stored at the account level and is generally retained while the account remains active. Deleting an individual family-member profile does not delete the account’s overall practice history or progress.
Some information may remain temporarily in secure backups before being deleted or overwritten through our standard backup process.
To request access, correction, or deletion, contact support@talkbox.mom.
8. INTERNATIONAL DATA TRANSFERS
Your personal information may be transferred to and processed in countries outside of your jurisdiction, including the United States. We take steps to ensure that any data transfers are in compliance with applicable laws and are protected by appropriate safeguards, such as Standard Contractual Clauses or other legal mechanisms.
9. WEBSITE ANALYTICS AND ADVERTISING
Our website may use third-party analytics and advertising technologies provided by Meta and other analytics and advertising partners. We use these technologies to understand website activity, measure advertising performance, and deliver or evaluate TalkBox.Mom advertising on other websites, apps, and services. These technologies may use cookies, pixels, or similar tools to collect the information described in Section 3.
The TalkBox.Mom mobile app does not display third-party advertising or permit third-party cross-app advertising tracking.
- CHILDREN’S AND FAMILY-MEMBER PRIVACY
TalkBox.Mom is designed for families to use together under the direction and supervision of an adult account owner. Only an adult account owner may create or log in to an account. Children do not create separate TalkBox.Mom accounts or independently provide an email address or other account credentials.
The adult account owner may create a family-member profile for a child by providing a first name or nickname and selecting a profile color. The profile allows that family member to appear during Practice Sessions. We do not create or store an individual practice history or progress record for the child. Practice history and progress are stored only for the TalkBox.Mom account as a whole.
By creating a profile for a child, the account owner represents that they are the child’s parent or legal guardian, or that they are otherwise authorized to provide and manage that information. The adult account owner can review, edit, or delete family-member profiles through the app and may contact support@talkbox.mom with questions or requests concerning family-member information.
We use family-member profile information to display participating family members during Practice Sessions and to provide and support the family’s TalkBox.Mom experience. We do not use family-member profile information for targeted advertising, and we do not sell it.
If we learn that a child has created an account or provided personal information directly without appropriate adult involvement, we will take reasonable steps to delete the information. A parent or legal guardian may contact support@talkbox.mom to request access to, correction of, or deletion of information associated with their child.
11. THIRD-PARTY WEBSITES AND SERVICES
We use third-party companies to help operate and support the Services, including providers of website analytics, advertising measurement, payment processing, hosting, communications, customer support, and other business services. These providers may collect or process information as described in this Privacy Policy and under their own applicable privacy policies.
The Services may also contain links to websites or services operated by third parties, including payment providers and social-media platforms. Information you provide directly to a third party is governed by that third party’s privacy policy and practices.
We are not responsible for the privacy or security practices of third-party websites or services. We encourage you to review their privacy policies before providing personal information.
12. DO NOT TRACK
There will be no difference in how we collect or use data if you set your web browser to send a “Do not track” or similar request when you visit this Site.
13. SMS Communications
- Consent to Receive Text Messages. By providing your phone number on our website (whether as a customer or potential customer), you expressly consent to receive SMS text messages from TalkBox.Mom (“we,” “us,” or “our”) for purposes including, but not limited to, reminders, updates, marketing messages, promotions, and other notifications related to our services. Your consent to receive these messages is not a condition of any purchase.
- Opt-Out / Unsubscribe. You may opt out of receiving SMS messages at any time by replying “STOP” to any SMS message you receive from us. After texting “STOP,” you may receive one additional message confirming your choice to opt out. Beyond that, you will no longer receive SMS messages unless you opt back in by texting “START” (or any other designated re-subscription keyword).
- Message Frequency. The number of SMS messages we send may vary depending on your interactions with us. We may send reminders for upcoming webinars, promotional offers, or other relevant updates. We reserve the right to alter the frequency of messages sent at any time to reflect changes in our service or marketing objectives.
- Message and Data Rates. Standard message and data rates may apply to any SMS messages you receive or send, according to the terms and conditions of your mobile phone provider. You are responsible for any SMS fees charged by your carrier.
- Delivery Not Guaranteed. We do not guarantee that SMS messaging is available across all carriers or will be successful in delivering text messages to you at all times. We are not liable for delayed or undelivered messages due to mobile phone carrier issues or service outages.
- Privacy and Data Use. We collect and use your phone number in accordance with our Privacy Policy. This includes details on how we store your personal information, who we may share it with, and how you can update or delete your data. By agreeing to receive SMS messages, you acknowledge and agree to the terms of our Privacy Policy.
- Content of Messages. SMS messages may include marketing or promotional content related to TalkBox.Mom’s services, as well as informational notifications about upcoming webinars or events you have registered for. All information provided through SMS is subject to our website’s Terms & Conditions.
- User Responsibilities. You agree:
- To provide accurate and complete contact information.
- That you are the owner or authorized user of the mobile phone number you provide.
- To promptly notify us if you cease using or change the mobile telephone number you have provided.
- Changes to SMS Terms. We may revise or update this SMS section at any time. Any changes will be posted on our website, and by continuing to receive or respond to SMS messages, you agree to the revised terms.
14. ACCOUNTABILITY
We are committed to adhering to our privacy policy and applicable laws and to making your online experience secure and valuable. If you have a question, request, complaint, dispute or concern related to this privacy policy, you may send a message by email to support@talkbox.mom or in writing to TalkBox.Mom, Inc., Attn: Customer Support, 12100 Ford Rd. Suite 195, Dallas, TX 75234. We will work with you to obtain a prompt resolution of any issues you may have.
